Skip to main content

Our Reception Staff

Diana Fensome

Reception Supervisor

Diana has been at the practice since 1998. She is married and lives in Old Warden with her husband and their two working Cocker Spaniels Pepsi and Cola 

She enjoys the variety that the role offers and the contact with the clients and their animals.

Vicki Pratt


Vicki joined us in 2015 after working as a doctor's receptionist for 15 years.

She lives in Biggleswade with her husband, cat Alfred and 3 dogs Dexter, Teddy and Sadie.

Elouise Pemberton


Ellie started at the practice in 2015 after having gained plenty of experience working at other local veterinary practices.

She has five dogs, three pugs and two English Bulldogs and a young daughter who was born in 2019. She enjoys spending time with her family, running her small side business and her pug group.

She enjoys her role at the practice due to the interaction with clients and sharing her passion for animals with her colleagues.

Sharlie-Anne Collins


Sharlie-Anne joined us in 2017 after working for four years at the East of England Ambulance Trust as a call handler.

She lives locally with her husband, son and step-son; a cat called Daisy and a very handsome British Shorthair cat called George.

Clare Turner


Clare joined us in 2018. She had been a client for many years whilst working as a dog groomer for over fourty years. She enjoys working part-time as the other half of the week she is kept busy looking after her grandchildren.

Rebecca Muskett


Rebecca joined us in June 2021.

She lives in Cardington where she keeps her horse, Boomer who she says keeps her fit and takes up most of her spare time.

She really enjoys the busy working environment at the practice and the variety of working on reception.

Caring for Pets

Caring for your Pets

We aim to offer the highest standard of care, with an effective, preventative healthcare programme and a comprehensive range of medical and surgical facilities. 

Caring for your Pets

As most of us are pet owners we understand what an important role your pet plays in your family.

Caring for your Pets

Our Reception team love getting to know your pets in reception and helping them to feel at ease.

Caring for your Pets

You'll often see some of the Receptionist's own pets helping them behind the desk too!