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Paws Pet Health Club

Pet care for dogs

25 Reasons to join the Paws Pet Health Club today:

Your Paws Pet Health Club membership provides a cost-effective way to give your pet the most comprehensive preventative healthcare package: Click HERE to discover all of the benefits and to join the club!

EASTER OPENING HOURS
GOOD FRIDAY - CLOSED
EASTER SATURDAY - 9AM -12.30PM. 12.30PM ONWARDS - CLOSED
EASTER SUNDAY - CLOSED
EASTER MONDAY - CLOSED
TUESDAY 6TH APRIL - Open as usual 8.30am - 7pm.
If you require veterinary attention when we are closed, please ring the practice and follow the instructions or call VetsNow on 01582967089.
We would like to wish all of our clients a very happy Easter and hope you all get to enjoy some of the long awaited sunshine.
8/1/2021 - Covid-19 Update - we're open to look after your pets. 
Thank you for your patience over the past couple of days.  We are pleased to advise you that we have received confirmation from the RCVS that we can remain open throughout the current Nationwide lockdown to treat sick and injured animals and those whose care cannot wait until after the lockdown on welfare grounds.
 In line with recent government guidelines, please can we ask that clients wear a mask when entering reception. Masks will be available to purchase if necessary.    

There will be a strict one-way system whilst maintaining social distancing, entering through the front entrance and exiting via one of the smaller consultation rooms. Please can we ask that only one adult enters at a time if at all possible.

We have separated the queues to try and reduce ‘congestion’ but this will be monitored and adapted accordingly. Please can we ask you to pay by debit or credit card if possible although cash and cheques will also be accepted. There will be no minimum payment limit for card payments..

Unfortunately, we are not yet in a position to allow clients in with their pets during consultations, however we are investigating how this might be possible going forwards and we will update you as soon as we feel that the risk to staff and clients can be sufficiently reduced to make this safe to do so.

Therefore, we ask you when you arrive for a vet or nurse consultation to please take note of the bay number you are parked in, come in to reception without your pet to let reception know you have arrived and which bay number you are in. The vet will come out to you and bring your pet into the practice for examination and treatment. Once your pet is returned to you, please return to reception to pay.

If you are shielding or a vulnerable person and would prefer not to come into the practice please ring on arrival and the vet/nurse will come out to you.
Our current opening hours and Covid-19 secure ways of working will remain the same and below is a summary of the services that we will be able to offer during this period:   
" Medical consults for ill or injured patients.
" Puppy and kitten checks and primary vaccination courses, rabbit vaccinations, first year boosters (at 14 months) and boosters that are approaching or greater than 3 months overdue.
" Cat castrates and spays.
" Bitch spays.
" Dog castrates, if necessary for behavioural or health reasons.
" Dentals, if non routine or due to a medical need.
" Nail clips and anal gland expressions, if causing the patient distress.
" Six-month health checks on the Pet Healthcare Plan, including a lungworm test.
" Repeat prescription checks (as required on a case by case basis).
" Dispensing of medication, including flea and worming treatments.  
" You will still be able to collect pre-ordered medication.The process at the practice remains unchanged but we request that only one adult attend where possible.
 
Unfortunately, we are currently unable to offer the following services at this time:
" Hip/elbow scores
" Blood testing to predict ovulation for mating
" Routine dentals
" Routine nail clipping & anal gland expression
 
The above lists are not exclusive, so please telephone our Reception team on 01767 627317 to enquire whether we can fulfil any other services you may require.

 

A very warm welcome is extended to everybody from Elizabeth Smith Veterinary Practice. We are an independently owned small animal practice located on Ickwell Road, Upper Caldecote (the road between the villages of Ickwell and Upper Caldecote:SG18 9BS), near Biggleswade.

 

 Our vision is to provide the best, first opinion small animal veterinary care for your pets. We strive to give excellent customer care by providing a sympathetic, flexible and efficient service as we offer the personal touch and do our best to encourage case continuity. As most of us are pet owners ourselves we understand the hugely important role our pets have as a member of our families.

We are always happy to show any new or existing clients round so you can see where your pet would be hospitalised and provide access to the clincial areas. Please ask at reception to book a tour with one of our clincial team.  

We have plenty of on-site, free, parking including disabled spaces and easy access to our waiting and consulting rooms as well as a beautiful paddock just outside the front door where you can exercise your pet before and after being seen. If your pet is particularly anxious about coming into the practice, we are happy to see them outside if it is appropriate - please just mention it at the time of booking or checking-in when you arrive.

If you need emergency treatment outside of our normal hours then please call our landline number on 01767 627317 and follow the instructions. 

If you wish to register with us then please click or tap HERE. and we look forward to meeting you and your pets.

 

All about Friday...

Wishing you and your pets a fun and healthy weekend!



Caring for pets

As many of us are pet owners ourselves, we understand the importance of pets truly being part of the family. We do our best to offer the best care for your pet, with a comprehensive preventative healthcare programme and a range of medical services and surgical facilities to help when everything doesn't go to plan.

We are now in our brand new premises at Ickwell Road, Upper Caldecote, Bedfordshire SG18 9BS. Please see our "Contacts" page for further details.

Payment Options

Payment can be made via cash, cheque or debit/credit card.

Account payments can also be made by debit/credit card over the telephone or by BACS.

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