COVID UPDATE MARCH 2022
We are delighted to welcome clients back into reception to wait with their pets until their appointment. Due to the ongoing risk of COVID-19 we politely request that clients continue to wear a face covering whilst in the building and during their consultation.
If you are medically exempt from wearing a face covering or prefer not to enter the building please make the receptionist aware and we will make alternative arrangements as necessary.
If your pet is attending as a day patient then the nurse will continue to contact you the day before to run through the consent form. They will finish the admit on your arrival.
We are so grateful to all of our clients for their patience and understanding during the past 2 years and we will constantly review our protocols so we can continue to provide the best care for you and your pets.
A very warm welcome is extended to everybody from Elizabeth Smith Veterinary Practice. We are an independently owned small animal practice located on Ickwell Road, Upper Caldecote (the road between the villages of Ickwell and Upper Caldecote:SG18 9BS), near Biggleswade.
Our vision is to provide the best, first opinion small animal veterinary care for your pets. We strive to give excellent customer care by providing a sympathetic, flexible and efficient service as we offer the personal touch and do our best to encourage case continuity. As most of us are pet owners ourselves we understand the hugely important role our pets have as a member of our families.
We are always happy to show any new or existing clients round so you can see where your pet would be hospitalised and provide access to the clinical areas. Please ask at reception to book a tour with one of our clinical team.
We have plenty of on-site, free, parking including disabled spaces and easy access to our waiting and consulting rooms as well as a beautiful paddock just outside the front door where you can exercise your pet before and after being seen. If your pet is particularly anxious about coming into the practice, we are happy to see them outside if it is appropriate - please just mention it at the time of booking or checking-in when you arrive.
If you need emergency treatment outside of our normal hours then please call our landline number on 01767 627317 and follow the instructions.
If you wish to register with us then please click or tap HERE. and we look forward to meeting you and your pets.