21st June 2021 COVID Update.
Thank you all so much for your patience over the past 16 months. We have all tried very hard to maintain our high standard of care, despite working under these unique and difficult conditions.
After much consideration I would like to confirm that we will be welcoming clients back into the consulting rooms with their pets after the 16th August 2021. We had thought about making this change after Monday 19th July, however, as a business we are extremely vulnerable to the Test & Trace system. At a time of year when we are very busy, the service we would be able to offer to clients would be severely restricted if I have many staff made to self-isolate at the same time. The government are proposing from the 16th August, double vaccinated adults will not need to self-isolate and by that time 80% of my staff will fall into this category.
I understand this may be met with some disappointment but I would like to thank you again for your understanding and let’s hope the lifting of restrictions from next week doesn’t have negative repercussions across the country.
We are not able to set a date for the re-commencement of our puppy parties at this stage.
If you haven't visited us since March 202 -, on arrival please park in the car park, taking note of the car park bay number you are in, walk to reception to let the receptionist know you have arrived. Please sanitise your hands on entry and follow the one-way system in reception. Please wait in your car whilst the vet or nurse comes out to you and takes any relevant history. We will examine your pet in the practice and bring him/her back out to you. Please re enter reception to pay and collect any medication.
We politely request that clients continue to wear face coverings (unless exempt) during their consultation outside and when they enter reception.
Thank you all again for your support and understanding, let’s hope we can all keep moving forward.
A very warm welcome is extended to everybody from Elizabeth Smith Veterinary Practice. We are an independently owned small animal practice located on Ickwell Road, Upper Caldecote (the road between the villages of Ickwell and Upper Caldecote:SG18 9BS), near Biggleswade.
Our vision is to provide the best, first opinion small animal veterinary care for your pets. We strive to give excellent customer care by providing a sympathetic, flexible and efficient service as we offer the personal touch and do our best to encourage case continuity. As most of us are pet owners ourselves we understand the hugely important role our pets have as a member of our families.
We are always happy to show any new or existing clients round so you can see where your pet would be hospitalised and provide access to the clinical areas. Please ask at reception to book a tour with one of our clinical team.
We have plenty of on-site, free, parking including disabled spaces and easy access to our waiting and consulting rooms as well as a beautiful paddock just outside the front door where you can exercise your pet before and after being seen. If your pet is particularly anxious about coming into the practice, we are happy to see them outside if it is appropriate - please just mention it at the time of booking or checking-in when you arrive.
If you need emergency treatment outside of our normal hours then please call our landline number on 01767 627317 and follow the instructions.
If you wish to register with us then please click or tap HERE. and we look forward to meeting you and your pets.